The Power of Habit
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leadlag learning system
- framing the work, as described in #book: The Fearless Organization, and in The Power of Habit's ALCOA case study
- in these cases, 100% patient safety or 100% worker safety become the rallying flag for treating everything as learning & making feedback safe
- in our case, I think we want to go meta and have "100% treating everything as learning" as our non-negotiable