> The Lama is reflective because the Lama knows the non-dual state. If the Lama knows the non-dual state then he or she knows the student. The Lama does not have to be acquainted with the history of students to know exactly who they are, because who they are, is evident – both as non-dual display and the display of their dualistic distortions. The vital factor is that the Lama sees the non-dual nature of the student sparkling through their neuroses and this makes their neuroses wonderfully workable.