August 11th, 2021
- from a friend
- > at workspaces, people don't want to spam you with messages, so they mostly inform the people who are most affected but something... would take people off an email chain
- > so some companies have a policy of "no DMs" or Stripe's searchable internal email database
- sort of a few levels
- is the info conceivably accessible by you?
- do you know the info exists and do you know how to find it?
- do you get proactively alerted about messages that you definitely need to know
- managing common knowledge
- group chats, "say hi to X for me"